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Thank you for shopping with Prestige Card House. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

All orders are processed within 0–1 business days after the order is successfully placed and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

Once your order has been processed and shipped, you will receive shipping information when available.

2. Shipping Time

Our estimated shipping time is:

  • Shipping time: 3–7 business days
  • Handling/processing time: 0–1 business days
  • Estimated total delivery time: approximately 3–8 business days

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

3. Shipping Address

Please make sure that your shipping address is complete and accurate before completing your purchase.

Prestige Card House is not responsible for delays or delivery problems caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible. We will make reasonable efforts to update the address before the order is processed or shipped, but changes cannot always be guaranteed.

4. Tracking Information

When tracking information is available, it may be provided after your order has been shipped.

Please allow some time for the carrier's tracking system to update after shipment.

5. Delayed or Lost Packages

Although we work to ensure orders are processed and shipped promptly, delays may occur due to circumstances outside our control, including:

  • Carrier delays
  • Severe weather
  • Holidays and peak shipping periods
  • Incorrect or incomplete addresses
  • Customs or regulatory delays
  • Other unforeseen circumstances

If your package appears to be significantly delayed or is reported as lost, please contact us so we can help determine the appropriate next steps.

6. Damaged Packages

If your order arrives damaged, please contact us as soon as possible. We may request photographs of the package and/or product to help assess the issue and determine an appropriate resolution.

Depending on the circumstances, we may offer a replacement, refund, or another appropriate solution.

7. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Shipping fees may vary depending on the destination, order, or shipping method available at checkout.

8. Delivery Issues

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members or others who may have accepted the package.

You may also contact the shipping carrier for additional delivery information. If you still need assistance, contact Prestige Card House and we will do our best to help.

9. Contact Information

Prestige Card House
850 Northlake Dr
Coppell, TX 75019
United States

Phone: +1 817-799-7522

For questions regarding shipping or your order, please contact us using the information above.

10. Changes to This Shipping Policy

Prestige Card House reserves the right to update or modify this Shipping Policy when necessary. Any changes will be posted on this page with the updated date.

By placing an order with Prestige Card House, you acknowledge and agree to the terms of this Shipping Policy.